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What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Collection

Providing personal information is not a prerequisite for accessing the Wells Hygiene website. It is, however, necessary when placing an order online or joining as a Wells Hygiene customer. Apart from the information you personally provide to us, we may collect navigational information when you browse the Wells Hygiene website. This is general information like your domain type, IP service provider, browser type, referring site (if any) and IP address and is presented in the form of overall average use on a daily basis and does not contain personal information about you.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at store@wrdwells.com or mailing us at; WR&D Wells, Unit 2, 77 Salmon Street, Port Melbourne, VIC, 3207.

Payment:

If you choose a direct payment gateway to complete your purchase, then WR & D Wells Pty Ltd stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read WR&D Wells Pty Ltd Terms of Service here or Privacy Statement here.

Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Cookies

A cookie is a text file containing information that can be remembered by a web browser between pages. When an individual uses a web browser to access the internet their browser can create cookies which are stored on the user’s computer. Cookies are not programs and therefore cannot contain viruses or other malicious software. They are purely a string of text and numbers. Depending on which web browser you use it is possible to control how cookies are used or to delete existing cookies from your computer.

You can find instructions on how to control the use of cookies or delete cookies from your computer here.

Website

Our store is built on a WordPress platform that provides us with the online e-commerce platform that allows us to sell our products to you.

Your data is hosted on a Melbourne server data storage includes WordPress’ data, databases and the WordPress plugins. They store your data on a secure server behind a firewall.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Disclosure

Wells Hygiene does not sell, rent or disclose any personal information collected to unrelated third parties unless required to do so by law. We use the information gathered for processing your order, developing our website and improving our products and services. We may use the information you provide to inform you about new products via email or postal mail. You can always choose not to receive any further emails or promotional material from us by clicking on the appropriate link clearly visible on all communications.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information

If you have any questions, comments or concerns regarding our privacy policy, please contact us at the following email or mailing address:
W R & D Wells Pty Ltd – Add ABN – 68 149 048 171
Email: store@wrdwells.com
Mail: Unit 2, 77 Salmon Street,
PORT MELBOURNE  VIC TORIA, AUSTRALIA 3207
Phone: +61 3 9699 8999
Fax: +61 3 9699 7962

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